Entering the practice
Before entering the practice, one of our colleagues will ask if you have had any symptoms of COVID-19 in past two weeks. If you have, you will not be able to enter the practice and will need to follow Government guidelines around self-isolating. If you have not had any symptoms, one of our trained colleagues will take your temperature to ensure you do not have a fever and invite you in if your temperature is safely below 37.8 degrees centigrade. Unfortunately, if you are above 37.8 degrees, we will have to rearrange your appointment for the safety of all those in practice.
Once you have been invited into the practice, you will be asked to sanitise your hands and correctly place a face mask on, which you will be shown how to do. We will require payment before your appointment (if appropriate), ideally by card, using our freshly disinfected card machines to ensure you can have a swift departure once your treatment has finished. Our practice colleagues will be behind protective plastic screens, but this is for the safety of everyone. Our patient lounges may be in use, but this will depend practice by practice on their ability to adhere to social distancing measures. You will be guided to the appropriate treatment room, following the distance markers that will be displayed throughout practice.